Conditions of Use
General Terms and Conditions
from
High Pressure MuSick
c/o Oliver Papenfuß
Lange Straße 45
49176 Hilter
Email: Olli@Hochdruck-MuSick.de
Internet: www.Hochdruck-MuSick.de
Tax no.: 65/133/15143
The following conditions apply to shipping within the Federal Republic of Germany.
I. Conclusion of contract, confirmation of receipt of order, storage
1. contracts are concluded with Oliver Papenfuß, Lange Straße 45, 49176 Hilter. The purchase contract is concluded when your order is accepted by delivery of the goods or by notification of delivery.
2. After placing your order, you will receive an order receipt confirmation on the website and by e-mail. In this e-mail you will find your order. This e-mail does not yet constitute a declaration of order acceptance, as the order is first being checked.
3. Your specific order data will also be stored.
II. Prices, shipping costs, return costs
1. The catalogue prices lose their validity in any case with the publication of a new catalogue. Delivery shall be made at the prices valid at the time. All prices do not include shipping costs
.
2. The shipping and handling charge is a flat rate of EUR 5.00. If necessary, small quantities and items can also be sent by letter post. The resulting savings in shipping costs will be enclosed with the consignment in cash.
3. As a consumer, the customer shall bear the costs of the return shipment within the scope of the statutory right of revocation.
III. Right of withdrawal for consumers
I grant the customer who orders for private purposes (consumer) the statutory right of revocation in distance selling.
Right of revocation
Right of withdrawal
You have the right to revoke this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the goods. In order to exercise your right of withdrawal, you must inform me (Oliver Papenfuß, Lange Straße 45, 49176 Hilter, Email: olli@hochdruck-musick.de) by means of a clear declaration (e.g. a letter sent by post, fax or email) of your decision to withdraw from this contract. You may use the enclosed model withdrawal form for this purpose, which is, however, not mandatory. To meet the cancellation deadline, it is sufficient for you to send the notification of the exercise of the right of cancellation before the end of the cancellation period.
Consequences of cancellation
If you revoke this contract, we must refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment.
I may refuse repayment until I have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to me without undue delay and in any event no later than fourteen days from the day on which you notify me of the cancellation of this contract. The deadline shall be deemed to have been met if you send the goods before the expiry of the fourteen-day period.
You shall bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to the handling of the goods which is not necessary for the inspection of their condition, properties and functioning.
Sample cancellation form
(If you wish to cancel the contract, please complete and return this form)
.
- To Oliver Papenfuß, Lange Straße 45, 49176 Hilter, olli@hochdruck-musick.de:
- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
- Ordered on (*)/received on (*)
- Name of the consumer(s)-Address of the consumer(s)
- Signature of consumer(s) (only if notice is on paper)
- Date
_______________ (*) Delete as applicable.
IV. Instructions for return
1. Please stamp the return consignment properly. I cannot and will not accept items sent postage unpaid or with a surname. They will be returned to the sender. For courier shipments and other irregular shipping methods, I can in no case assume costs that exceed the postal shipping costs.
.
V. Payments, delivery, reservation of delivery
1. I offer the following payment options:
- Payment by bank transfer
- Payment by paypal (paypal charges will be passed on to you)
.
- Cash payment on collection
- Purchase on account (I will only allow this option from the 3rd order onwards, provided that the previous payments were made on time)
.
2. For deliveries within Germany, dispatch from the warehouse by Hermes usually takes place within one week of receipt of the order. In the case of orders for disposal titles, it may take 2-3 weeks.
3. if I have placed an order with a third party for the order and the third party does not deliver through no fault of my own, I reserve the right to release myself from the contractual obligation towards the customer. I undertake towards the customer to inform him immediately of the non-availability and to reimburse without delay any consideration already paid.
4. the delivery is to be paid in advance. No liability can be accepted in the event of loss of delivery of cash or cheques.
VI. Warranty
1. In the event of defects in the goods, the customer shall have a statutory right of liability for defects (warranty).
2. I attach great importance to your customer satisfaction. You can contact me at any time via one of the contact channels stated at the beginning.
I will endeavour to examine your request as quickly as possible and will get back to you on receipt of the documents or your submission or complaint.
VII Retention of title
Until full payment has been received, the delivered goods remain my property.
VIII. Data protection
Your address and order data will be used exclusively for the purposes of customer administration, contract processing, as well as any warranty and for our own marketing.
The transfer of your data for the use of third parties does not take place. For your orders and order processing, I naturally need your address and communication data. In addition, I also store your open and executed orders for you.
IX. Partial invalidity, applicable law
1. In the event that individual provisions of the supply contract or these General Terms and Conditions are invalid, the remaining provisions shall continue to be valid.
2. The law of the Federal Republic of Germany shall apply to legal transactions or other legal relationships with Oliver Papenfuß. When concluding legal transactions with natural persons for a purpose that cannot be attributed to their commercial or self-employed professional activity (consumers), this choice of law shall only apply to the extent that the protection granted is not withdrawn by mandatory provisions of the law of the state in which the consumer has his habitual residence.
X. Consumer dispute resolution
I will endeavour to reach an agreement with the customer at all times. Ideally, write me an email at olli@hochdruck-musick.de or use the other contact options provided.
.
The European Commission has set up a platform for online dispute resolution (OS) with further information, which can be accessed on the Internet at the following address:
https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage
General Terms and Conditions
for customers with their usual place of residence in the states of the EU and other foreign countries of
from
Hochdruck-MuSick c/o Oliver Papenfuß, Lange Straße 45, 49176 Hilter
.
Email: Olli@Hochdruck-MuSick.de
Internet: www.Hochdruck-MuSick.de
Steuer-Nr.: 65/133/15143
Use the above contact details also for questions, complaints and suggestions.
The following terms and conditions apply to customers with their usual place of residence within the European Union (EU) and other foreign countries outside the Federal Republic of Germany.
I. Conclusion of contract, confirmation of receipt of order, storage
1. contracts are concluded with Oliver Papenfuß, Lange Straße 45, 49176 Hilter. The purchase contract is concluded when your order is accepted by delivery of the goods or by notification of delivery.
2. After placing your order, you will receive an order receipt confirmation on the website and by e-mail. In this e-mail you will find your order. This e-mail does not yet constitute a declaration of order acceptance, as the order is first being checked.
3. Your specific order data will also be stored.
II. Prices, shipping costs, return costs
1. The prices listed in the offer at the time of the order shall apply to orders in our Internet shop. The prices stated are total prices. All prices are always exclusive of shipping costs
.
2. We will be happy to inform you of the shipping and packaging costs for each individual case on request; a flat rate is not possible due to country-specific costs. Deliveries to other EU countries will, however, be 14,- EUR, depending on quantity and weight. Small quantities and items can also be sent as letter post if necessary. The resulting saving in shipping costs will be enclosed with the consignment in cash.
3. As a consumer, the customer shall bear the costs of the return shipment within the scope of the statutory right of revocation.
4. In the case of deliveries outside Germany, further costs may be incurred on import into a third country (customs duties, any customs fees and import sales taxes). These other costs shall be borne by the customer.
III Right of withdrawal 1. Applicability The following provisions on the right of withdrawal apply solely to contracts with a consumer with habitual residence in one of the states of the European Union (EU). (In Germany, consumers are natural persons according to the legal regulation of § 13 BGB (German Civil Code), for whom the purpose of the order cannot predominantly be attributed to a commercial or self-employed professional activity. Abroad, the term may also include certain legal persons worthy of protection). In the following, you will receive instructions on the prerequisites and consequences of the statutory right of withdrawal for consumers in the case of mail-order purchases of goods. The reproduction of the instruction does not imply any contractual granting of rights going beyond the law. In particular, the statutory right of withdrawal is not available to commercial resellers. A right of withdrawal for customers with habitual residence outside the states of the EU is not granted by contract. In this respect, the law of the country of residence shall apply to a statutory right of withdrawal. If a revocation of a customer with habitual residence outside the states of the EU is nevertheless accepted by me in individual cases as a gesture of goodwill, the customer shall bear the direct costs of the return shipment if the delivered goods correspond to the ordered goods. For clarification, please contact the contact details provided in the cancellation policy.
Revocation policy
Right of revocation
You have the right to cancel this contract within fourteen days without giving any reason. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the last goods. In order to exercise your right of withdrawal, you must inform me (Oliver Papenfuß, Lange Straße 45, 49176 Hilter, e-mail: olli@hochdruck-musick.de) by means of a clear declaration (e.g. a letter sent by post, fax, telephone or e-mail) of your decision to withdraw from this contract. You may use the enclosed model withdrawal form for this purpose, which is, however, not mandatory. In order to comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.
Consequences of the revocation
If you revoke this contract, I must refund all payments I have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by me), without undue delay and at the latest within fourteen days from the day on which I received the notification of your revocation of this contract. For this repayment, I will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. I may refuse repayment until I have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to me without delay and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the fourteen-day period.
You shall bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling the goods in a way that is not necessary for checking their condition, properties and functioning.
2. Sample revocation form
The model revocation form mentioned in III. No. 1 above, you will find the model cancellation form reproduced below. You do not necessarily have to use it.
Sample cancellation form
(If you wish to cancel the contract, please complete and return this form.)
- To Oliver Papenfuß, Lange Straße 45, 49176 Hilter, olli@hochdruck-musick.de:
- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/ the provision of the following service (*)
- Ordered on (*)/received on (*)
- Name of the consumer(s)-Address of the consumer(s)
- Signature of consumer(s) (only if notice is on paper)
- Date
_______________ (*) Delete as applicable.
V. Payments, delivery, reservation of delivery
1. I offer the following payment options:
- Payment by bank transfer
- Payment by paypal (paypal fees will be charged to you)
.
- Cash payment on collection
- Purchase on account (I will only allow this option from the 3rd order onwards, provided that the previous payments were made on time)
.
2. For deliveries within Germany, dispatch from the warehouse by Hermes usually takes place within one week of receipt of the order. In the case of orders for disposal titles, 2-3 weeks may pass.
3. if I have placed an order with a third party for the order and the third party does not deliver through no fault of my own, I reserve the right to release myself from the contractual obligation towards the customer. I undertake towards the customer to inform him immediately of the non-availability and to reimburse without delay any consideration already paid.
4. the delivery is to be paid in advance. No liability can be accepted in the event of loss of delivery of cash or cheques.
VI. Warranty
1. The warranty is provided in accordance with the statutory regulations of the Federal Republic of Germany. The customer shall have a statutory right of liability for defects
.
2. I attach great importance to your customer satisfaction. You can contact me at any time via one of the contact channels stated at the beginning.
I will endeavour to look into your matter as quickly as possible and will get back to you on this matter once I have received the documents or your submission or complaint.
VII. Retention of Title
Until full payment has been made, the goods delivered remain my property.
VIII. Data protection
Your address and order data will be used exclusively for the purposes of customer administration, contract processing, as well as any warranty and for our own marketing.
The transfer of your data for the use of third parties does not take place. For your orders and order processing, I naturally need your address and communication data. In addition, I also store your open and executed orders for you.
IX. Partial invalidity, applicable law
1. In the event that individual provisions of the supply contract or these General Terms and Conditions are invalid, the remaining provisions shall continue to be valid.
2. The law of the Federal Republic of Germany shall apply to legal transactions or other legal relationships with Oliver Papenfuß. When concluding legal transactions with natural persons for a purpose that cannot be attributed to their commercial or self-employed professional activity (consumers), this choice of law shall only apply to the extent that the protection granted is not withdrawn by mandatory provisions of the law of the state in which the consumer has his habitual residence.
X. Consumer dispute resolution
I will endeavour to reach an agreement with the customer at all times. Ideally, write me an email at olli@hochdruck-musick.de or use the other contact options provided.
.
The European Commission has set up a platform for online dispute resolution (OS) with further information, which can be reached on the Internet at the following address:
https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage
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